Print Page | Contact Us | Sign In | Join ASFA
ASFA 2020 FAQs

ASFA 2020 Annual Meeting – Cancellation FAQs

Will my conference registration be refunded?
All registrants will be receiving a full refund. Our intention is to make the refund process as uncomplicated as possible. You shouldn’t have to do anything but look for the refund on your credit card statement or look for a cheque in the mail. In the rare situation where the method of payment was neither credit card nor cheque, the ASFA Head Office will be in touch to determine the best method for reimbursement.

We have complete lists of the people who have registered and paid for the conference or pre-conference sessions and will refund automatically from those lists. Refunds are made by reversing the method of the original payment, in USD currency. For example, if you paid by credit card your refund will be on your credit card. If you paid by cheque, a cheque will be mailed to you.

Please allow up to four weeks (mid-May 2020) for all refunds to be processed.  You will receive a confirmation email once the refund is processed.

Will my Apheresis Review Session and/or 5K run registration fees be refunded?
Yes, all registration fees will be treated in the same manner as conference registrations as noted above.

Will my hotel room reservation be refunded?
Please contact the Renaissance Austin Hotel directly to cancel your room reservation.

Will my airfare be refunded?
Please ask your travel agent/airline and let them know you are cancelling or modifying your booking.  The responsibility for airfare bookings and refunds falls outside the scope of ASFA 2020 and will be dependent on the type of fare booked and any travel insurance coverage.

Will my abstract be published in the Journal of Clinical Apheresis if it was accepted for the ASFA 2020 Annual Meeting?
More information will be shared with abstract authors in the coming weeks.

I am an exhibitor and/or sponsor--will my fees be refunded?
All sponsorship payments will be refunded in full.  Sponsors and exhibitors will receive an email once the refund has been processed.

If you have any other questions, please contact  

©2020 American Society for Apheresis (ASFA). All rights reserved.
American Society for Apheresis and the ASFA logo are registered service marks.